Ordering and Shipping

Ordering

You can order by e-mail, Fax or phone.

Payment

  • By PayPal, cheque or money order.
  • Prices quoted in Canadian dollars (CAD).
  • Currency exchanges are always fluctuating and may result in price adjustments.

Shipping

All materials come from Germany and to minimize costs, most orders are shipped directly from publisher to customer.

Prices listed on our website are for materials only and DO NOT include shipping. Shipping charges are calculated based on order quantities and delivery destination. The final cost of sale including shipping will be disclosed for approval before any payments are accepted or charges made.

Shipping Modes

Chose from 4 shipping modes from Germany to most countries:

DHL-Post Economy Parcel 10-14 days  
DHL-Post Premium Parcel 5-7 days shipping charges on request
TNT-Economy Express 3 days shipping charges on request
TNT-Express 2 days shipping charges on request

Shipping Charges

Shipping charges are calculated based on order quantities and delivery destination.
The final cost of sale including shipping will be disclosed for approval before any payment is accepted or charges are made.

Return Policy

  • Return privileges are granted on all materials up to 15% of each set ordered
  • Note: All returns must be in original condition: i.e., unused & unopened

Returns must be made within 90 days of date of purchase.